Appendix 2: Service Providers

To deliver and operate Skyfish, a number of trusted service providers are used. These providers support functions such as payment processing, email communication, security, invoicing, and technical functionality.

 

All providers are selected based on an assessment of their security standards and compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). Where relevant, data processing agreements are concluded to ensure that personal data is processed securely and in accordance with applicable regulations.

 

Service providers are granted access only to the information necessary to perform the specific service.

Categories of Data

Depending on the specific function, service providers may process the following types of information. This information listed below is processed only in relation to the responsible persons who use the relevant function.

  • Name
  • Email address
  • Telephone number
  • Payment details
  • Geographical location
  • IP address
  • Information related to digital signing
  • Technical metadata
  • Image or selfie used in connection with signing (if applicable)

The specific data processed depends on the function performed by each individual service provider.

List of Approved Service Providers

Service Provider

Location

Categories of data processed

Connie ApS (“Connie”)

Brandts Passage 15, 2,
5000 Odense C, Denmark

  • Name
  • Email address
  • IP address
  • Information related to digital signing 
  • Technical log information and metadata
  • Sometimes an image or a selfie used in the signing process

Link Mobility (SMSapi) (“SMSapi”)

SOHO, Flæsketorvet 68,
1711 København V, Denmark

  • Phone number 
  • Email address

Microsoft Ireland Operations, Ltd. (“Microsoft”)

One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland

The service provider does not process personal data. The service is used for showing file icons.

PayPal (Europe) S.à r.l. et Cie, S.C.A. (“PayPal”)

22–24 Boulevard Royal, L-2449, Luxembourg

  • Name
  • Email address
  • IP address
  • Payment information

SendGrid Services c/o Twilio Inc. (“SendGrid”)

25 N. Wall Quay, Dublin 1, Ireland

  • Name
  • Email address

Stripe Payments Europe Limited (“Stripe”)

1 Grand Canal Street Lower, Grand Canal Dock, Dublin 4, Ireland

  • Name
  • Email address
  • IP address
  • Payment information

Visma e-conomic A/S (“Visma”)

Langebrogade 1, 1411 København K, Denmark

  • Name
  • Email address

Usercentrics A/S (“Cookiebot”)

Havnegade 39, 1058 København K, Denmark

The service provider does not process personal data.

Intercom R&D Unlimited Company / Intercom Inc. (“Intercom”)

2nd Floor, Stephen Court, 18-21 Saint Stephen’s Green, Dublin 2, Ireland

  • Name
  • Email address
  • Support inquirie

List of Approved Service Providers

Below is a brief description of how each service provider is used in connection with our services:

Connie ApS: Used in connection with Skyfish’s digital signature and consent functionality. The solution enables the creation, execution, and documentation of electronic consent forms, as well as the generation of an audit trail for the consent process.

Link Mobility (SMSapi): Used for SMS-based two-factor authentication during login. When this function is used, a one-time code is sent to the user’s phone number.

Microsoft Ireland Operations Ltd.: Used within Skyfish to generate previews of Microsoft files, such as Word, Excel, or PowerPoint documents.

PayPal (Europe) S.à r.l.: Used as a payment intermediary for customers who choose to pay via PayPal.

SendGrid Services c/o Twilio Inc.: Used for sending system emails and automated emails from the platform, for example, during account creation or for service notifications.

Stripe Payments Europe Limited: Used for processing online payments.

Visma e-conomic A/S: Used for invoicing in connection with the purchase of our services.

Usercentrics A/S (Cookiebot): Used for managing cookies and recording user consent on our websites.

Intercom R&D Unlimited Company: Used as a chatbot for responding to questions regarding Skyfish and its functionalities.

Updates

This list may be updated on an ongoing basis to reflect changes to our service providers.

 

Last updated: 14. April 2026