What to Know About Withdrawing Consent
Individuals have the right to withdraw their consent at any time. When this happens, the consent must no longer be used and any linked files must be treated as unapproved. The most accurate way to handle withdrawal in Skyfish is to delete the signed Digital Consent.
Deleting the consent immediately removes its effect across all linked media.
Deleting the consent immediately removes its effect across all linked media.
How withdrawal works in Skyfish
To process a withdrawal, simply delete the signed Digital Consent.
This action:
This approach reflects the actual meaning of withdrawal: the signer no longer grants permission.
If you need to retain documentation for legal reasons, export a copy of the signed consent before deleting it and store it in your internal systems.
This action:
- removes the consent from your library
- breaks all existing links between files and that consent
- causes all previously linked files to become unconsented
- blocks download of those files automatically
- ensures no one can accidentally reuse the invalid consent
This approach reflects the actual meaning of withdrawal: the signer no longer grants permission.
If you need to retain documentation for legal reasons, export a copy of the signed consent before deleting it and store it in your internal systems.
What happens to linked files
Once the consent is deleted:
Skyfish does not delete the media; it ensures the media cannot be used without a new valid consent.
- files remain visible in Skyfish
- files are blocked from download
- consent-purpose information no longer appears on the files
- any future use of the material requires a new signed consent
- you can link the files to a new consent at any time
Skyfish does not delete the media; it ensures the media cannot be used without a new valid consent.
How signers withdraw consent
Withdrawal requests are made directly to your organization. Skyfish does not receive or process these requests.
This address is not added automatically and should point to the team responsible for handling such requests (e.g., privacy, communications, support).
Include the correct withdrawal contact in your templates
When creating a consent template, add the email address signers should use to request withdrawal.This address is not added automatically and should point to the team responsible for handling such requests (e.g., privacy, communications, support).
Recommended workflow for withdrawal
When you receive a withdrawal request:
No additional steps in the Skyfish system are required.
- verify the request
- open the relevant signed Digital Consent
- export it if you need an internal record
- delete the consent in Skyfish
- confirm that all previously linked files are now blocked
- collect a new consent if the material will be used again
No additional steps in the Skyfish system are required.
Internal considerations
Teams using the material should be informed that:
This helps prevent accidental use of unapproved material.
- the consent has been withdrawn
- the linked media can no longer be used
- published content may need to be evaluated or removed depending on context
This helps prevent accidental use of unapproved material.